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Siemens Medical Solutions Services and Support

Siemens Medical Solutions offers an extensive selection of services to help your institution achieve best-in-class performance while optimizing costs. From technical services and education to Life, our unique customer care solution, Siemens enables you to achieve your key business objectives.

UPTIME (Equipment) and IT Services
Education
Training

Productivity

Life provides a complete and customizable range of offerings that covers virtually every facet of system availability, including:

  • Safety checks
  • Proactive remote services
  • Preventive maintenance
  • Quality assurance
  • Updates
  • Corrective maintenance
  • Spare parts

Life also offers services to support your in-house staff, clinical network services for managing your entire PACS network and integrated service management that eliminates the burden of planning and monitoring service and maintenance agreements.

To help you improve your performance, Life provides analytic tools for assessing performance and utilization data. With this information, you can:

  • Support smarter decisions
  • Maximize uptime
  • Increase patient throughput
  • Optimize system utilization

You can also conduct performance comparisons with other Siemens imaging systems around the world, and benchmark your own system utilization with that of comparable system. It's all the support and data you need to maximize productivity.

Technology

To keep you on top of software and hardware upgrades and updates, Life offers packages and service contracts to help you benefit from the latest workflow improvement, clinical application, and diagnostic functions. These updates and upgrades facilitate:

  • Shorter examination times
  • Enhanced productivity
  • Optimal system performance

As your needs change, Life provides you with access to the latest, most promising clinical developments for all of your current equipment. Clinically speaking, Life helps you offer your patients more services and diagnostic capabilities. From a business perspective, it optimizes your investment and strengthens your competitive advantage.

When it's time to upgrade your system or migrate to a new platform, Life will help you make an effortless transition. We start by analyzing your needs.

  • How can we help deliver new workflow efficiencies?
  • Which of your leading-edge technologies will give you the competitive advantage you need today?
  • How will a new clinical application portfolio lead to additional reimbursement opportunities?

We'll work closely with you through all the challenges and decisions to ensure a smooth migration. As technology moves forward, we'll help you stay ahead.

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